I was going to save these for fall weather but I decided why wait?! I wore them to dinner and got a ton of compliments. I will also be dressing them up for more formal things I have coming up.
They were a present and well received
Too complicated to return….with their stipulations. Doubt if I will wear. Next time, will pay better attention to return policy.
I'm so sorry to hear that you aren't happy with your purchase. For returns and exchanges you email our customer service department at email@example.com and they issue you a return label. We have no record of any correspondence with you.
As long as the shoes are not worn and all tags are attached, etc... we are happy to return/exchange them for you.
ROAM CLOUD MULE BEIGE FAUX FUR
These mules are so pretty. The beige is just the perfect neutral. I can't wear heels and always struggle finding flats that are special looking and these are it!!!
I came home from a long night of being on my feet and forgot I was even wearing heels! I was walking around my house and looked down and saw they were still on my feet! If that doesn't say everything about the comfort I don't know what will!!
Loved the 2 tone shearling but the sole looked a little cheap to me. Also runs a bit big in my opinion.
I've never received so many compliments on a shoe! I keep telling everyone who stops me that these are the most comfortable shoes. I can walk miles in them without feeling any discomfort. So happy I bought these and look forward to many more pairs of Roams in my future.
I cannot give "Ashley" a high enough amount of stars!! She is a wonderful representative of your company, and I thank her for all of her personal care as my shipment was missing for a few days. (Problem was on my end). She did everything by hold my hand during the process. Thank you very much!!! Customer service is as important as the actual product. Thanks Ashley.
Where have these mules been all my life? Seriously, they're the best. I only wear flats but sometimes flats are just too flat. These provide such support and comfort.
Perfect color, the feel super sturdy and they're so comfortable.
I got these mules to wear to and from Yoga but they have become all day, night, weekend shoes! I pretty much can't take them off.
Obsessed with these new R0AM Fuzzys. The height is perfect. Super comfortable. Definitely going to be my run around shoe for the fall!
I really love these boots. Love that they're not the typical ugg that everyone wears. Super comfortable.
I love these and have received lots of compliments but have some issues. They don't slide on easily, which is a bit annoying. More importantly, the rubber sole separated from the boot after only a few wears. You can see how worn the underside of the toe is because it curves under the boot. This isn't visible when the boot is on but suggests poor quality. These have been worn less than 10 times.
I have 5 pairs of ROAM shoes. The other pairs are slides and sandals and I always size up but these ended up too big. Sadly disappointed
Thank you so much for your review. We truly value and appreciate customer feedback even the negative as it all helps us be better. The quality and construction of our products is so important, we stand by it and this should not have happened. We will make this right. I will email you with a return label and instructions and we can go from there.
All the best,
These boots are so cute, and so comfortable. It could have been disastrous, but the first time I wore these boots was on a trip to Las Vegas and I ended up walking at least 3 miles in them. Everyone I was with had hurting feet from all the walking but my feet were fine! My dog likes them, too 😂.
I love the look but was really hoping that they would be as comfortable as they appeared to be for the price point. The inside is rather rigid so hoping that they will break in a bit.
They are So cute but for some reason my foot slid out of the open back when I walked. I even tried tightening the Velcro over the top. Not sure why because I have the Sherpa Birkenstocks and I don’t come out of those.
I'm sorry you aren't happy with your purchase. You're feedback has been shared with Design and Production and we appreciate you taking the time to share your thoughts as all of it helps us to be better. We have already sent you a free return label so you can send your purchase back to us.
Thanks so much
Unfortunately, these are a no for me. The bottoms are good for outside, traction and weather strong. But the slide is heavy making it hard to move in and I’m a woman size 7.
The color is great and I should have read the description in detail but thought the strap was leather— it’s not!
These are replacing my Birkenstock clogs. I love the details. The fuzzy shoe and the strap in the different material. Such a great contrast. The comfort level is off the charts. I wanted to buy a pair for my Mom but they are sadly sold out in her size. Hoping they restock because this style is just great.
They do run one size too large. So I had to exchange for a larger size.